Safe and Informed Betting

s baji — Responsible Gambling

Enjoy gambling as entertainment — you are in control. s baji believes every player's experience should be informed, measured, and enjoyable.

21+ Age Only

Our Position

Gambling is entertainment, not an obligation

While s baji offers casino and sports betting, we always keep in mind that this is simply a form of entertainment. When gambling causes stress or anxiety instead of enjoyment, that is a sign of a problem. On this page we explain how to review your gambling habits, set the limits you need, and seek help if required.

s baji provides services only to individuals aged 21 or older. Age is verified at account registration and we take active steps to prevent underage access. Make sure younger members of your household cannot access your account.

Gambling or betting should never be treated as a source of income. There is no guarantee of winning any bet — mathematically, losses over the long run are possible. Only place bets with money you can afford to lose without affecting your daily life. Reading our Terms and Conditions will give you full details on general betting rules and bonus terms.

If at any point you feel you are losing control over your gambling, do not hesitate to contact us. s baji's 24/7 live chat and email support are available in Bengali and English — you can ask for help at any time.

Our Commitment

Only members aged 21+ may play
Self-exclusion and limit-setting options available
24/7 live chat and email support in Bengali
Option to temporarily or permanently close your account
Personal information is kept secure

You Are in Control

Set limits for yourself

s baji gives you a number of self-management tools so you can decide for yourself how much you play, and how much time and money you spend. Contact the support team to use these tools.

Deposit Limits

Set a maximum daily, weekly, or monthly deposit amount. Reducing a limit takes effect immediately; increasing a limit takes effect after a set waiting period.

Session Time Limit

Set how long you can stay logged in at a stretch. Once that time is up, you will be automatically logged out and prompted to take a break.

Loss Limit

Set a maximum amount you can lose within a given period. Once the limit is reached, no further bets can be placed during that period.

Take a Break (Cooling-Off)

Temporarily deactivate your account for a few days or weeks. During this time you cannot log in or place bets, but you can still speak to support if needed.

Self-Exclusion

Request a long-term or permanent account closure. During self-exclusion, we will take steps to prevent any new account from being opened.

Stop Promotional Communications

If you do not want to receive bonus offers or marketing emails, you can turn off these communications through account settings or by contacting support.

To activate or change any of these tools, contact s baji via live chat or email. Our FAQ section has more detailed questions and answers about these processes.

Keep gambling under control — think of yourself and your family

Responsible gambling is not just about setting limits — it means making informed decisions. s baji wants every experience you have to be considered and measured.

Warning Signs

When should you be concerned?

If you notice any of the following signs in yourself or someone you know, it may indicate problem gambling. Seek help promptly.

Repeatedly betting to recover lost money and trying to chase losses
Hiding gambling from family or friends, or lying about it
Spending money needed for everyday expenses — such as rent, food, or transport — on betting
Feeling restless, irritable, or anxious when not gambling
Spending more time or money on betting than you planned
Neglecting work, studies, or family responsibilities because of gambling
Taking on debt or borrowing money from others to fund betting

Ask Yourself

Self-assessment checklist

Read through the questions below. If the answer to even one of them is "yes", it is time to seek help.

Have I repeatedly spent more than my set budget?
Is betting affecting my sleep or concentration?
Am I hiding something from my family or friends?
Do I feel moody or restless when I am not gambling?
Do I see betting as a solution to financial problems?

How to Get Help

Where can you get support?

Rather than trying to face this alone, reach out to someone you trust or to professional support. You can get help from the sources below.

s baji Support

Our 24/7 live chat and email support are available in Bengali and English. Contact us at any time to set limits or close your account.

Family and Friends

Talk openly with a trusted family member or friend. Their support and presence can sometimes be just as effective as professional help.

Professional Counselling

Speak with a mental health specialist or counsellor. Problem gambling can be treated — many people have returned to healthy lives with the right support.

Financial Advice

If gambling has caused financial difficulties, see a financial adviser. Get professional help with debt management and budget planning.

Under our privacy policy, any information you share with support is kept completely confidential — it is never shared with any third party. Asking for help takes courage, not weakness.

Tips for Informed Betting

Some rules for safer play

Set a firm budget before you start betting and stick to it. Never place bets with borrowed money or someone else's funds. Each bet is independent — previous wins or losses have no mathematical effect on the next bet.

Avoid betting when drinking or under stress. When your mood is low or your ability to make decisions is reduced, stop playing. Take regular breaks and set a time limit for your sessions — you can use an alarm or timer.

If you feel your chances of winning have dropped, do not try to chase losses by placing larger bets. This is the most common trap in problem gambling. Remember: betting is for entertainment, not profit.

Set a maximum budget before you play — and stick to it
Spend time with family and friends alongside betting
If you lose, take a break and make a fresh decision the next day
After a win, do not put all your winnings straight back on bets
Spend time on other hobbies and activities so betting is not your only source of enjoyment
Review your account transaction history regularly

Protecting Minors

21+ Age Limit

s baji strictly prevents anyone under the age of 21 from registering or betting. Age verification is mandatory when creating an account.

Protect children in your household

Use a password on your device or account. Never allow a child or teenager you know to use your account.

Verify your own age

Register only using your own valid national identity card or age verification document. Using another person's documents is prohibited.

Common Questions

Responsible Gambling FAQ

Contact s baji via live chat or email and request self-exclusion. You will need to specify whether you want your account closed for a set period or permanently. Once the request is processed, you will no longer be able to log in. No marketing communications will be sent to you during this period.

Yes, any balance remaining in your account can be withdrawn during self-exclusion. Contact our support team and they will help you complete the process.

Reducing a deposit limit takes effect immediately. However, a request to increase a limit is subject to a set waiting period before it applies — this is intentional, to prevent impulsive decisions. Contact support for more details.

If you think a family member has a problem with gambling, start by speaking with them openly and with care. Encourage them to seek professional mental health support or financial advice. With their permission, you can contact s baji support on their behalf to arrange self-exclusion or set limits.

A cooling-off break is a temporary pause — usually ranging from a few days to a few weeks. Once the period ends, the account can be used normally again. Self-exclusion is a long-term or permanent decision — reversing it is generally much harder and only possible after a waiting period. For serious problems, self-exclusion is the right step.

Yes. All information about limits you set or self-exclusion requests you make is kept secure in accordance with our privacy policy. This information is never shared with any third party.

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